However, WhatsApp plans to use a similar or same service for bigger companies. Must Read.
Leo, as referred to by name, is a virtual banker chatbot that can help you open a new account, check your account balance, transfer funds and airtime, confirm cheques, pay bills. Few popular names in India like BookMyShow had participated in the pilot phase.
The message can even contain instructions or answers to frequently asked questions. For bigger enterprises, WhatsApp might charge for specific tools that will help them analyse and improvise their businesses.
WhatsApp recently made a push into banking and transactional services with its WhatsApp Pay services, which launched in India recently. Share this: The owner of the account or the business will be able to setup an elaborate profile with crucial information like website, location, contacts etc.
However, the user will have to register using a different number for the business.
Numerous banking institutions in India have tried using the platform for banking services, Absa is the first to fully launch the service anywhere in the world. UBA Uganda also began on the change of e-banking with the introduction of an online Chat Banker that enables customers make use of their social media accounts to carry out key banking transaction.
From there, you will be presented with options where you can choose what you would like to do at that moment. A business account can also be setup using a landline phone number. Before you will know it, it will be another of the e-banking options your bank will improvise — through WhatsApp banking.
Related Post: How to start using the App? WhatsApp Business will allow these accounts to analyse user activity on a mass level. Other than these, the application will have all the features found on the normal messenger app. Next Story WPI inflation softens to 3.
Last year in September, WhatsApp came up with a new pilot application built specifically for Businesses. So, you can imagine the ease of checking your bank balance, performing transactions, buying airtime, data bundles and electricity, transferring cash from one account to the other, all on WhatsApp.
Now, the company has finally started launching the service for more countries and users. What's more than normal WhatsApp? The instant messaging application made it to Android's Play Store in India and you'll soon start receiving texts from businesses with a green tick with thier name.
The official blog states "people can continue using WhatsApp as usual - there's no need to download anything new.
For you to get started with WhatsApp banking, you just have to add a contact on your phone, initiate a chat, and follow the prompts like you would with cellphone banking. WhatsApp Business is a separate application which can be downloaded in addition to the normal messenger application.